Here is what our customers have to say about us
Lesley Taylor, Cumbria. September 2018
Hi, as I write this I have 6 inches of water trying to get in through my front door but I am amazed and delighted to say that the flood barrier installed by Floodplan is not letting one single drop get past it! This is the second time it has been tested since being installed in August 2014 and it has really done it’s job. I am completely impressed and the peace of mind this has brought is invaluable.
Thank you so much. I will recommend you to anyone and everyone!
Lesley Taylor - a delighted customer
Fred and Kath, Cockermouth March 2017
…I would like to take this opportunity to say how pleased we are with the flood resilient wall and barriers.
Your two employees were prompt in their arrival and worked incessantly for the time they were here. Their work method was not intrusive at all and they cleaned up at the end of each day.
The finished result looks neat and is better than the fence which it replaced – we hope that we never have to put it to the test!
Fred & Kath Cockermouth
Martin Lock, Cumbria. February 2017
Just a note to thank you for your help with this. Your team have completed our works and we were very impressed by their professionalism and standard of work.
I will recommend to our neighbours who also have a requirement for similar flood protection.
Edward McKenzie, Glossop. February 2017
It was really easy to speak with Alastair from Floodplan to discuss our door requirements and arrange a site visit. The whole process from start to finish took just over a month and far quicker than time quotes from other competitors. The quality of product and fitting by Nick was first class. The house is noticeably quieter now from road noise and the insulation dramatically improved.
Many thanks for a highly professional product and customer service.
Paul Wakley, Lincolnshire, January 2017
I would like to thank you and your team on a great service. You have been brilliant and I really can’t thank you enough. To you it’s your business but to people like me you have given us security and comfort knowing that if or when we’re at a chance of flooding we have your products to help us.
Thanks again Alastair
Rob J Stirling, Surrey. May 2017
May I say how pleasant and courteous your installers were. They took great care and did a very professional job, even down to demonstrating and making sure I knew how to fit the panels myself, in the event of another flood here.
Emma, May 2018
The work has been completed on my house. I’m very pleased with the service and the friendly efficiency of your staff.
Rose and Dennis Gillard, 2018
We would like to express how lovely the total flood door looks, and we are extremely pleased with the quality. It couldn’t be better.
Also, the good service provided from the office staff to the the installers was brilliant.
Works completed a day earlier than scheduled. I am very pleased with the way the work was carried out to a high standard. The site was left extremely clean, a very professional job. I have reported all this back to Surrey County Council saying how well the job was completed.
One again thanks to your team for a very professional job.
Wishing you the best for 2018
Just wanted to say thank you.
You’ve been brilliant from first contact, the lads were great yesterday and I feel a lot happier knowing my home is protected.
Deborah Howard, Kent
Your engineers have worked on my house today installing flood barriers and I would just like to say that they were very conscientious in all that they done. They were polite and got on with the work until it was finished and then talked me through what they had done also demonstrating the correct way to fit the barriers.
Thank you very much
Thank you for arranging our installation yesterday. The two guys who arrived were informative, efficient and a pleasure to have around!
I would appreciate it if you could pass my thanks on to Gary and his colleague, what a fantastic job after all the cowboys I have had to entertain since I flooded they have restored my faith in workmen.
Thank you again.
Thanks for organising the first bit of the works, very happy with what John and Nathan have done.
Having suffered flood water entering our property in February 2014 we contacted Stormguard Floodplan for advice on installing flood prevention measures. A representative from Stormguard Floodplan visited our property within 24 hours and undertook a free of charge comprehensive survey and clearly explained the measures which could be put in place to help prevent damage to the property in any future flooding incidents.
We decided to proceed with the measures recommended by Stormguard Floodplan and two of their installers visited our property and installed the flood prevention measures with the minimum of disruption.
Everyone at Stormguard Floodplan, from the office staff, to the surveyor and the installers, have been extremely knowledgeable, helpful and professional and we can highly recommend them.
I spoke with the Maddys after the work had been done yesterday and they were very impressed by: A. the invisible nature of the work that your team had done; and B. the considerate attitude of the team in replacing all the pots, etc back into their original positions around the edge of the house. All in all a quality job professionally executed.
It has been a pleasure dealing with a company that has such a customer-focused approach as yours.
I can’t thank you enough for your prompt reply and quote for flood defences for my sons bungalow.
Just wanted to thank you Lawrence and Gary for doing a fantastic job to flood proof our home. We’re delighted with the results and impressed by Gary’s professionalism, tidiness and work ethic.
Thanks again for all you have done!
Just a quick line to thank you for your advice and help throughout. The installation was completed today and we are so impressed by the exemplary efficiency of your company and the top quality job done by John and his son.
It has been a pleasure to deal with such an expert and caring company.
Mr Roy Stubbs, southampton
I have today had a stormguard floodplan panel fitted to my seawall.
I have lived in my present bungalow on the bank of the River Itchen for 44 years. However on Valentine’s Day in 2014 there was a normal tide running at 4.6 metres from the Dock Head Datum point BUT in addition coming in from the Atlantic there was a flood surge measuring an additional 1.2 metres. As a result the water level rose to within six inches of my patio! This is the highest the tide has ever been for 66 years.
From the website I reviewed the products on the market to find a suitable door to fill the gap should the waters ever rise to such extremes in the future. I selected the Stormguard Floodplan and today I’m delighted with my choice. The price was right and the installation team a pleasure to see working. Happily I will be showing off to my neighbours a fitting of which I am very proud â€“ however it is my peace of mind that has been settled. Watching the River rise to within six inches of my patio is not an experience I want to have in the future BUT with the stormguard panel in place it can now rise another metre before I need to have any concerns.
Thank you Mr Stormguard Floodplan for eliminating the fear of rising tides for the next 50 years.
John & Pat Pritchett
I would just like to say how pleased we are with the installation of flood barriers and automatic air bricks to our property.
From our first contact with your company, you personally have been so helpful, giving us advice, and providing a plan to combat future possible flooding.
The fitting of the flood defences went very smoothly with a highly professional finish, the installers Alastair and Gary are truly a credit to your company, their manner and workmanship is of the highest calibre. Communication with you and your employees has been excellent and has certainly helped in reducing the stress from a potentially disastrous situation.
We have no hesitation in recommending your company to friends and relatives, it is so refreshing to find an honest and caring company.
Terry Leigh, South England
I would like to take this opportunity of thanking you for the excellent service you provided in the installation of A Stormguard Floodplan System. Under the present circumstances we are under to receive completion from when I first contacted you on the 8th February to when you arrived and done the job on the 13th surpassed all expectations.
A special thanks also to your two installers who were very attentive and professional in their execution.
I can now say that the sand bags I had (which incidentally I had to purchase from a local builders because the local Council did not have any) are now redundant.
Mel Staley, Lincolnshire
Dear Stormguard Floodplan
Your company fitted me two floodgates and a sewer non return valve. I should like to thank you for the very efficient way that your staff carried out the operation; they were polite, accommodating and clean working. In fact my whole dealings with the company were exemplary. The quality of the products are to a very high standard and I feel confident that they will be totally effective should they be required.
Jacqueline, Croston, Lancashire
The weather has turned again- I’m not sure if there will be flooding tonight but i am feeling less worried now the boars are in place. Thank you to both the guys for working on a Sunday!
Julie Farrow, Ambleside, Lake District
Julie contacted Stormguard Floodplan through home protect insurance asking us to carry out a flood survey to enable her to help in obtaining flood insurance. Stormguard Floodplan visited Julies cottage and carried out a full flood survey of the property. We then advised her on what work needed to be carried out to protect the property from further flooding, Julie then had this work carried out which included all doorway entrances, with the channel and panel door barriers. All my airbricks have been replaced with smart Flood Angel Anti-flood Airbricks , also all pipework entries and cable entries were sealed. In addition to this all incoming mains, gas and electric cabinets were sealed and a waterproof spray coating was applied up to 1.2m in height to protect the brickwork from standing water. After competition an insurance certificate was issued to Julie, which not only helped her to obtain flood insurance but also at a reasonable premium with a lower excess.
Email from Julie After the completion of work started
It was a pleasure to deal with the Stormguard Floodplan team from start to finish, their knowledge of the flood industry was invaluable to me and their work on the property was carried out to the highest of standards that I have come across for many years. I would recommend them to anybody requiring the same services. Absolutely superb.
Mark Stone, Diglis Road, Worcester, WR1 2NS
Mark contacted Stormguard Floodplan to carry out a survey of a property which he was about to purchase. Through this survey discovered that the property had previously flooded. The insurance company Zurich informed Mark that the property would have to have flood defense work carried out, before they would consider offering flood insurance.
Stormguard Floodplan carried out the required flood defense work on the property which satisfied the insurance company that the customer had done everything in there power to stop the ingress of water in to the property. Mark was then granted flood insurance at a realistic rate due to Stormguard Floodplans intervention and help.
Marks Comments about Stormguard Floodplan after the competition of the work:
Stormguard Floodplan as a company could not have been more helpful or professional in allowing me to go ahead with the purchase of the property in such a short period of time. The quality of their work and attitude was excellent.
Mark Forsyth, Whitewater Hotel, Newby Bridge, Cumbria
We chose Stormguard Floodplan to protect our main plant room to the hotel as we are are next to a fast flowing river which rises quickly. We had to make sure the products we got were the best of the best and we were not disappointed. A great job and needless to say, Floodplan come highly recommended.
Riversmeet Project, Cokermouth, Cumbria, for Groundwork Northeast
Floodplan were chosen for this project as they have already proven their effectiveness in protecting over 100 properties from devastating flooding in the surrounding area.
Alex Hogg, Blackwood housing association, Glasgow
Stormguard Floodplan carried out a small installation for our association in Kilbirnie, Ayrshire. We were so pleased with their flood installation work that we have given them further contracts to carry out on our behalf and they will continue to be our preferred option.
Hebden Bridge, West Yorkshire
We at Stormguard Floodplan were asked by many homes and business to protect there properties from future flooding as in lots of cases this occurred on more than one occasion. We started on a few properties and businesses in the area and ended up being recommended to over 150 more.
Nina Massen, the Cricketers, Axminster, Devon
I would recommend Stormguard Floodplan to any future clients as I found the company was excellent in replying to all enquiries. They were very clean tidy and friendly. Nothing was to much trouble and everything was explained clearly to me. If I was to score this company out of ten I would give it 10/10.
I was so delighted that I have already recommended them to another 3 neighbours, which they have installed for and are equally happy.
Bill and Jill Crotty, Uckfield, East Sussex
Just a quick email about your 2 installers Alastair and Gary, as they say in the best circles: your boys done well.
Mike Norman, Northumberland
I live in a cottage near adrians Wall, we suffered severe flooding whenever it rained through bad drainage. My wife is an invalid so if I was out she could not lift any sandbags on her own. Floodplan came and fitted their lightweight units to our front and side door, we have been hit around 20 times since with drain flooding and because of the installation of Floodplan units no water has entered our house since installation. I would thoroughly recommend Stormguard Floodplan to anyone, great installers, great products.
Andrea & Richard, Winsford
The fence looks amazing!!!! We’re really pleased with the work that Alastair and Nick have done today.
Richard was at home most of the day and he’s told me how professional, friendly and hard working they have both been.
Measurements have been taken so that the rest of the panels can be replaced because we are so pleased with what’s gone up today.
We’d be happy for any part of this email to be used as a review because we would easily give Stormguard Floodplan 5 stars….
N & S Sidell
Both my husband and myself would like to thank you for sending the company Stormguard Floodplan Ltd to us and providing us with proper made to measure stormboards.
The company have done a very good job.
The flooding at times has caused us a lot of anxiety so we very much appreciate your help with this situation.
Thank you and best regards.
Cromer, Norfolk, 2019
Janet and Robert
All work carried out now. Great team. Great work.
Lovely meeting you and your dad.
Church Broughton, Derby, 2019
Just wanted to thank you for the repair to our floodgate post. I cannot fault your service since buying our gates from you, nothing is ever too much trouble and any problems have always been sorted out. This is very rare nowadays to get such excellent customer service and we would certainly recommend you.
Just to say thank to you and your team.
We are really pleased with the fencing and we can sleep a little easier now.
Also, a special thanks to the guys who fitted the fence. Really professional and all done to a really high standard